FAQs

Frequently Asked Questions for the CWSL user community.

Activating Your CWSL Network Account
Welcome to California Western! Below are the instructions for activating your new CWSL account.  You should have been provided with a new username.  U...
Wed, 21 Apr, 2021 11:01 AM
Duo MFA: Changing Your Settings and Device Options
How do you change your Duo options after the initial enrollment?  How do you add a new MFA approval device (e.g. tablet)? These Duo settings optio...
Wed, 24 Feb, 2021 11:31 PM
Duo MFA: Enrolling Your Mobile Device
Enrolling Your Mobile Device In Duo Security The Policy: California Western is requiring all employees (and consultants with access to sensitive data)...
Fri, 4 Feb, 2022 10:57 AM
Email: Accessing an Another Mailbox via Outlook Web
The Outlook on the Web application allows you to access additional email accounts you may have permission to access. 1. Go to the CWSL Office 365 port...
Fri, 16 Apr, 2021 12:14 PM
Email: Setting Automatic Replies via Outlook Web
An easy way to configure auto-replies for your email account (or an account that you have access to) is to use the Outlook web client. To configur...
Tue, 1 Feb, 2022 11:35 AM
Office 365: How To Update Your Alternate Authentication Information
The Office 365 portal allows you to review and update your alternate authentication methods. These are used for resetting your forgotten password (a.k.a Sel...
Fri, 20 Nov, 2020 4:59 PM
Office 365: Managing Multiple Microsoft Identities
If you have multiple Office 365 accounts (e.g. one with CWSL and one with some other school, organization, or even a personal Office 365 account), you may e...
Wed, 24 Feb, 2021 10:20 PM
Office 365: Signing in for the first time
The first time you log into your CWSL Office 365 account you will need to provide some account recovery information. You will be prompted to enter either an...
Wed, 24 Feb, 2021 10:21 PM
Password: How to Change Your CWSL Password (Self-Service Password Reset)
The Office 365 portal allows you to change your CWSL network password from any computer with an Internet connection.  This article applies regardless of...
Mon, 6 Nov, 2023 12:17 PM
Phone System: Remotely Checking Your Voicemail
Checking Voicemail remotely: Dial the Voicemail attendant: 1-619-525-1400 You will then be prompted for your extension  (Four digits) You wi...
Wed, 24 Feb, 2021 11:52 PM